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Static Catalog Onboarding Process

The following steps outline the procedure for onboarding a static catalog:

  1. Customer Notification:
    The customer informs the supplier in advance that BeNeering Support will be reaching out to them regarding the onboarding process.

  2. Initiate the Onboarding Request:
    The customer completes the onboarding template (see below) and sends a request to BeNeering Support. This request should be submitted using your local email client.

  3. BeNeering Initiates Contact:
    BeNeering Support will initiate the onboarding process and contact the supplier directly. The supplier will receive all necessary technical documentation and guidance required for catalog submission.

  4. Error Handling:
    If the uploaded catalog contains errors, the system will notify the supplier of the specific fields that need correction. The supplier may also reach out to BeNeering Support for assistance.

  5. Completion:
    Once a valid, error-free catalog is uploaded, the onboarding process is considered complete.


How to Get Started

To begin a Static Catalog Onboarding, please send a request to support@beneering.com indicating that you wish to start the process. Include the following details in your message:

  • Onboarding Type: Catalog Onboarding

  • Supplier Name:

  • Supplier Email Address:

  • Container Name or Container ID:

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