The following steps outline the procedure for onboarding a static catalog:
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Customer Notification:
The customer informs the supplier in advance that BeNeering Support will be reaching out to them regarding the onboarding process. -
Initiate the Onboarding Request:
The customer completes the onboarding template (see below) and sends a request to BeNeering Support. This request should be submitted using your local email client. -
BeNeering Initiates Contact:
BeNeering Support will initiate the onboarding process and contact the supplier directly. The supplier will receive all necessary technical documentation and guidance required for catalog submission. -
Error Handling:
If the uploaded catalog contains errors, the system will notify the supplier of the specific fields that need correction. The supplier may also reach out to BeNeering Support for assistance. -
Completion:
Once a valid, error-free catalog is uploaded, the onboarding process is considered complete.
How to Get Started
To begin a Static Catalog Onboarding, please send a request to support@beneering.com indicating that you wish to start the process. Include the following details in your message:
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Onboarding Type: Catalog Onboarding
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Supplier Name:
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Supplier Email Address:
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Container Name or Container ID: