Service Procurement Onboarding Process

The onboarding of service providers follows the procedure below:

1. Notify the Supplier in Advance:
   The customer informs the service provider in advance that BeNeering Support will contact them regarding the onboarding.

2. Create Supplier Organization and Upload Contract:
   The supplier organization and the upload of the service contract are handled by the customer. Please make sure to take note of the Container ID where the contract is uploaded.

3. Submit the Onboarding Request:
   The customer completes the template below and sends the onboarding request to BeNeering Support via their local email client.

4. BeNeering Initiates Onboarding:
   BeNeering Support initiates the onboarding process and contacts the supplier. The supplier will receive all required technical documentation and instructions.

5. Catalog Error Handling:
   If the supplier uploads a catalog with errors, the system will inform them which fields need to be corrected. The supplier may also contact BeNeering Support for assistance.

6. Completion:
   The onboarding process is complete once a valid, error-free catalog has been successfully uploaded.

How to Start a Service Provider Onboarding

To begin onboarding a service provider, please send an email to support@beneering.com stating that you would like to start a Catalog Onboarding. Include the following information:

• Service Provider Name:

• Supplier ID:

• Technical Contact (Supplier):

• Parent Buyer Organization:

• Container ID (for contract upload):

• Business Partner Number:

• Contact Name:

• Contact Company:

• Contact Email:

• Comment (optional):